Job seekers prepare for filling out applications by creating a personal data sheet; singer/songwriter Phoebe Snow shares thoughts on her writing process and her music; and in "Lifelines," a parent learns how to Downloadable docs her child's illness and treatment by creating a medical bible Downloadable docsing his medical history.

Actress Kathy Bates reflects on books that have been made into movies; in "Milestones," a woman from Pittsburgh tells her story of learning and reaching her goal of being a travel agent; TV411's "Book Club" reads Laura Esquivel's Like Water for Chocolate; and actor Malik Yoba shares his secrets on how to keep a journal in the "Street Beat" segment.

TV411's "Book Club" reads Maya Angelou's I Know Why the Caged Bird Sings; Agent Know How gets the information he needs from the library; and Laverne (Liz Torres) helps a new father of triplets multiply his shopping list. "Lifelines" teaches how to prepare for doctors' visits.

Question Man shows viewers the right way to take a phone message; Laverne (Liz Torres) helps a pair of shoppers get the best deal when buying a TV; New York-based pop/rock band BETTY teaches homonyms; a group of job seekers learn how to craft their resume; and "Milestones" puts the focus on Pat Blackwell of Indiana who explains how going to school later in life enabled her to become a nurse and support her family.

Late Olympian Florence Griffith Joyner introduces champion ice skaters Tai Babalonia and Randy Gardner who use their talent to calculate an average; animated segment "Dictionary Cinema" shows you how to look up a word; "Milestones" features New York artist Esperanza Cortez who shares her battle with dyslexia.

Job seekers work on writing noteworthy cover letters; Laverne (Liz Torres) helps a shopper deal with diabetes and food labels; and "Dictionary Cinema" shows you how to look up a word that you do not know how to spell.

Agent Know How uses the library's computer to look up a book; a parent tells of the joy of reading to his kids and offers tips on how to do it well; and TV411's "Book Club" reads Angela's Ashes and meets the book's Pulitzer Prize-winning author, Frank McCourt.

A young couple from Seattle with credit card debt visits a credit counselor to create a budget, learn how to clip coupons, and manage their money; "America's Smartest Moves," hosted by America's Funniest Videos star John Fugelsang, looks at the fine print on those "too good to be true" credit card offers; in a commercial parody, "Rip Off" looks critically at a television offer; and "Book Club" puts the spotlight on Studs Terkel who reads from his book Working.

Salsa musician and songwriter Ruben Blades talks about his writing process and shares some of his music; "Milestones" goes to El Paso, where a mother enters the Even Start program and learns that she can bring her family closer together by improving her reading and writing skills; and Question Man (Joey Kola) learns some tips for taking tests.

Laverne (Liz Torres) helps a young man write a card to his girlfriend; parents go through the process of choosing a school for their child; and bluegrass singer and songwriter Hazel Dickens shares her music and her writing tips.

Members of the WNBA's Detroit Shock use basketball to figure out fractions and percentages; in "Lifelines," new immigrants get advice on completing a citizenship application; Laverne (Liz Torres) helps a customer fill out a store's credit card application; and "Milestones" features Resonja Willoughby from Oakland, CA, who shows how writing a letter can generate change in your community.

On "Lifelines," a son writes an emotional letter to his estranged father; "Dictionary Cinema" explains how foreign words are listed in the dictionary; "Milestones" profiles a San Francisco/Bay Area adult learner, Enrique Ramirez, who shares his continuing education with his employer; "Street Beat" gives tips on highlighting text; and on "Sports Smarts", NBA Atlanta Hawks players LaPhonso Ellis and Alan Henderson demonstrate how to figure out time and distance on a map when planning a trip. Plus, a pop quiz about word origins, and "Buzzword" explains the word "reconcile."

Question Man (Joey Kola) uses the library to find books to help raise his teenage son; Laverne (Liz Torres) explains how to use a glossary when reading a health insurance plan; "Street Beat" gives a tip on figuring out a tip in a restaurant; on "Lifelines", a mother and daughter create a schedule to make sure there's time for homework, chores, and activities; on "Write Now with Jimmy Santiago Baca," the award-winning poet and TV411 contributor shows a group of adults how to keep a daily journal. Plus, a pop quiz about appliances and energy consumption, and "Buzzword" explains the word "stereotype."

Question Man (Joey Kola) visits a rent-to-own store and figures out if it's better to rent or own a washing machine; on "Sports Smarts," WNBA Utah Starzz player Olympia Scott-Richardson shows how she uses a day planner to manage her time and activities; on "Street Beat," NYPD Blue star Dennis Franz gives a tip on reading the newspaper; Laverne (Liz Torres) helps a customer estimate the cost of a painting job and how to figure out the take-home pay; and on "Words Behind the Music", singer/songwriter Toshi Reagon writes a song on the spot especially for TV411. Plus, a pop quiz about credit card debt, and "Buzzword" explains the word "analogy."

"Lifelines" shows a couple who are eager to buy their first home how to read a mortgage chart; "Dictionary Cinema" explains how to use a thesaurus; Question Man (Joey Kola) figures out how to understand the graphs and numbers on his utility bill; "Street Beat" gives a tip on evaluating written information; and "Milestones" profiles four Long Beach, CA students who call themselves "The Freedom Writers" and use pen and paper to fight prejudice and intolerance. Plus, a pop quiz about volunteering, and "Buzzword" explains the word "anomaly."

Question Man (Joey Kola) learns that you don't need a college education to read a big city newspaper; ABC's Good Morning America news anchor Antonio Mora hosts a report on multiple intelligences on "Straight to the Source"; "Street Beat" gives a tip on finding government listings in the phone book; former Olympian and tennis pro Zina Garrison explains percentiles and ranking on "Sports Smarts"; and on "Write Now with Jimmy Santiago Baca," the award-winning poet and TV411 contributor shows a group of adults how to summarize a poem. Plus, a pop quiz about the US Census, and "Buzzword" explains the word "dynamics."

ABC's Good Morning America news anchor Antonio Mora hosts a report on different learning styles on "Straight to the Source"; "Milestones" profiles a Baltimore, MD based steel worker, John Deitsch, and his continuing quest to pass the GED; "Street Beat" offers a tip on how to summarize almost anything; Laverne (Liz Torres) explains how to understand and use the unit price labels on store shelves; and on "Write Now with Jimmy Santiago Baca," the award-winning poet and TV411 contributor shares his own personal learning journey and how he came "into language." Plus, a pop quiz about adults in college, and "Buzzword" explains the word "marginalized."

Laverne (Liz Torres) shows a customer how to understand probability and odds when it comes to reading a brochure on breast cancer; "Dictionary Cinema" explains how the same word can have different meanings; "Milestones" profiles North Carolina based author Elizabeth Daniels Squire and how she has written eight best-selling novels, despite the fact that she's dyslexic; "Street Beat" gives a tip on learning new words and how to remember them; and ABC's Good Morning America news anchor Antonio Mora hosts a report on dyslexia. Plus, a pop quiz about water and the human body, and Buzzword explains the word "genetics."

A "Lifelines" segment presents strategies for reading comprehension on the GED; a new strand, "Math Behind the Arts," features TV chef Curtis Aikens explaining ratios and cooking; a "Milestones" portrait traces how one man left prison and low literacy behind; TV411's revamped "Book Club" finds out what happens when an entire Midwestern town reads the same novel.

Question Man Joey Kola figures out how to decipher legalese; a "Milestones" portrait shows how an out-of-work Appalachian coal miner succeeded in changing careers; TV411's math-minded Calculating Women explore strategies for building up retirement savings; "Math Behind the Arts" features a New York City artist who works with clay and the formula for area when she makes tiles for the subway.